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Customer service officers will be on hand to assist people and will be able to offer appointments to customers who need them.
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The new Gloucester City Council reception will open its doors on Wednesday, July 31 to welcome people to the new modern space that will make easier to access the council’s services.
The new reception at 92-96 Westgate Street (on the corner with Three Cocks Lane) will be called The Gateway and is part of the Council’s drive to improve the quality of services to residents and make the Council more efficient.
The city council’s move is predicted to save at least £100,000 each year.
Councillor Hannah Norman, Cabinet Member for Performance and Resources, said: “Our residents expect to be able to deal with the council as they would any other modern organisation or business.
The Gateway across the road from Shire Hall, will house the customer service centre on the ground floor, while some council business partners will occupy the floors above.